You'll find answers about our brands. If your question is not answered below, please feel free to contact us.
Q:What are your export regions?
A:We export globally, with a strong presence in:
Southeast Asia
Middle East
Africa
Europe
North and South America
Q:What types of industrial electrical products do you export?
A:We specialize in exporting a wide range of industrial electrical products, including:
Electrical Connectors: Low to mid-voltage connectors for various industrial applications.
Electrical Tools: Insulated pliers, crimping tools, cable cutters, etc.
Electrical Materials: Relays,circuit breakers, switches, and other components.
Q:Do you provide product customization?
A:Yes, we offer product customization, including:
Logo and branding
Packaging
Tailored specifications to meet unique project requirements
Q:Which industries do your products serve?
A:Our products cater to industries such as:
Manufacturing
Construction
Energy and utilities
Renewable energy (solar and wind power)
Q:What is your minimum order quantity (MOQ)?
A:The MOQ depends on the product type. For most items, the MOQ is 1000 units. Contact us for specific details.
Q: What standards and certifications do your products meet?
A:We ensure that all our products comply with international standards, including:
IEC (International Electrotechnical Commission)
ISO (International Organization for Standardization)
CE (Conformité Européenne) certification for EU markets
If you have specific certification requirements, please let us know.
Q:How long is your delivery lead time?
A:Delivery lead time varies based on order size and product type:
Standard orders: 2-3 weeks
Custom orders: 4-6 weeks
We ensure timely delivery and offer expedited shipping options if needed.
Q: What are your payment terms?
A:Our standard payment terms include:
Paypal
Western Union
30% advance payment and 70% before shipment (TT)
We are open to discussing terms based on your requirements.
Q:How are your products packaged for export?
A:We use secure and industry-standard packaging, including:
Waterproof and shock-resistant materials
Custom packaging for delicate or high-value items
Q:What support do you offer post-sale?
A:We provide:
Technical support for installation and troubleshooting
Warranty services for defects in materials or workmanship
Spare parts and replacements
Q:How can I place an order?
A:To place an order:
Send us your RFQ with product details and specifications.
We will provide a detailed quotation.
Once confirmed, we will proceed with manufacturing and shipment.
Q:Who can I contact for more information?
A:For inquiries, please contact us at:
Email: chso.electric@gmail.com
Phone/WhatsApp: +86 13285872520
Website: www.chsoelectric.com
We are here to assist you with all your industrial electrical needs!
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